These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. level 1. Finden Sie Top-Angebote für Ersatz Uhrenarmband Armband Watch Band Strap mit Tools für Fitbit Surge Tracker bei eBay. They said that the warranty doesn't cover scratched screens, and the best they could do was 25% off buying a whole new fitbit. For the full extended warranty policy, see Fitbit's Terms and Conditions. Free returns are available for the shipping address you chose. 16 comments. Fitbit should recommend the purchase of screen protectors as the screens don't seem to stand up to normal day to day activity. Amazon.com: DAIKA Screen Protector Case Compatible with Fitbit Sense/Versa 3, 2-Pack Soft TPU Plated Bumper Case Full Protective Cover Shell Guard for Sense Advanced Smartwatch Scratch Resistant You can only purchase one membership at a time. Top Searches : Flipkart App Quiz ... Warranty Card, User Manual: Fitness Band, Charging Cable, Warranty Card, User Manual: model: Charge 4: Galaxy Fit : activity tracker. best. How about fitbit makes a product that supports a healthy, active lifestyle that actually holds up during normal usage? Is this really gorilla glass 3 I'm starting to have some doubts. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. An extended warranty called the Fitbit Protection Plan (FPP) is available for purchase with certain Fitbit products purchased in the United States from fitbit.com. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Fitbit Warranty. This thread is archived. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Fitbit's limited product warranty is granted to the original buyer only (keep the receipt) and promises that your device will be free from "defects in materials and workmanship under normal use" for a period of one year from the date of purchase. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Best answer: Fitbit devices come with a one-year limited product warranty. Which Fitbit you own and how you use it. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. Because you subscribed via the Fitbit app, you’ll need to upgrade to Health Coaching within the app, too. Fitbit Versa 3 - Gesundheits- & Fitness-Smartwatch mit GPS, kontinuierlicher Herzfrequenzmessung, Sprachassistent und bis zu 6+ Tage Akku: Amazon.de: Sport & Freizeit Fitbit warranty. Some screen protectors yellow with age or collect so many scratches, making your Fitbit hard to see and difficult to use. Related: Fitbit Blaze Giveaway Fitbit Charge 4 vs Samsung Galaxy Watch Active comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with full phone specifications at Gadgets Now Buy Voakod Screen Protector Case Compatible with Fitbit Sense/Versa 3, TPU Rugged Bumper Case Cover All-Around Protective Plated Shell Accessories [Scratch-Proof] for Fitbit Sense/Versa 3 Smartwatch: Smartwatch Screen Protectors - Amazon.com … share. Kostenlose Lieferung für viele Artikel! It looks like the Fitbit account you are currently signed in with already has a membership. Get the low-down on all things Fitbit legal. accelerometer: syncing. I called into fitbit support and they told me that any physical damage was not covered by their warranty, but for me they would offer a 25% discount on a new tracker. Learn more about managing your subscriptions. Oct 21, 2020. Free shipping for many products! Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. The Fitbit Surge Screen Protector is the clear choice for maximum scratch protection. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Your are options are to work with Fitbit on your warranty, get a new Fitbit, or find a Fitbit repair near me. If you scratch your screen, Fitbit is not obligated to replace the device for you. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty … To view the return policy for your region, see our Return Policy and Warranty. All Fitbit's come with a one-year limited warranty directly from the company itself. The Limited Warranty does not apply to any (a) Fitbit products and services other than the Product, (b) non-Fitbit hardware product, (c) consumables (such as batteries), or (d) software, even if packaged or sold with the Product or embedded in the Product. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isn’t responsible for any loss, use, or disclosure of any data that is on the device. It's moved! An extended warranty called the Fitbit Protection Plan (FPP) is available for purchase with certain Fitbit products purchased in the United States from fitbit.com. Have you recently picked up a Samsung smartwatch? If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data. Thanks for being a member! See the Fitbit. Fitbit Warranty. For our full return policy, see our Return Policy and Warranty. Oops! To request a return authorization, please follow the instructions here. Stay tuned for future updates. AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. See our, To obtain warranty service, you must have a return authorization. It's been only a week since my wife and I got the Fitbit Charge 3. For our full warranty terms and conditions, see our Return Policy and Warranty. Proceed to remove item from shopping cart? Well, you won't believe it, I scratched my Charge HR 2. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. How to Remove Scratches on a FitBit. In other words, if the device is busted out of the box or has a production defect, then you're covered. 33 Related Question Answers Found How do you get scratches out of a smartwatch? This $40 add-on covers things that the standard plan does not, such as scratches, spills, and dropped devices. How do I return my Fitbit … Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. The return authorization number must be included along with your returned Product. If you need a Fitbit repair there is no such thing as a Fitbit authorized service center like you typically find with a watch. Even if the screen size isn't a massive increase, it feels as if it is because of the rounded glass. You can remove them yourself. Amazon.com: (8 Pack) Orzero Soft Screen Protector Compatible for Fitbit Versa 3, Fitbit Sense (Premium Quality), Edge to Edge (Full Coverage) High Definition Anti-Scratch Bubble-Free (Lifetime Replacement) Fitbit's one-year limited warranty. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. Like Fitbit's other trackers and smartwatches, the Versa 2 comes with a one-year limited warranty from Fitbit. Buy Fitbit Versa Diamond Metal Case Bumper Protective Case Compatible with Fitbit Versa, Scratch Resistant Cover Compatible with Fitbit Versa Smart Watch (Diamond Silver): Smartwatch Screen Protectors - Amazon.com FREE DELIVERY possible on eligible purchases These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Does fitbit warranty cover scratches? If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. In addition to its limited one-year manufacturer's warranty, Fitbit is offering a two-year extended protection plan through its partner SquareTrade. NANW 4-Pack Screen Protector Case Compatible with Fitbit Sense/Versa 3, Soft TPU Plated Bumper Full Cover Protective Cases for Sense Smartwatch [Scratch-Proof] Visit the NANW Store 4.4 out of 5 … Customers in the United States can initiate a return with our return tool. IQ Shield screen protectors always stay clear and touch-friendly no matter how much abuse they endure. If you’ve broken your Fitbit, or the Fitbit Charge band broke, the standard warranty for the Fitbit extends to a year after purchase. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). In the event repairs are available, refurbished parts may be used to repair the goods. Not sure how to remove it but I had the same concern when mine got what I thought was a small scratch on it the first day I got it. Australia customers, click here. Fitbit Charge 4 vs Garmin Vivosmart HR vs Suunto t3d comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with full phone specifications at Gadgets Now Unless people are willing to exchange … This warranty covers manufacturer defects but does not cover accidents such as scratches, drops, or other damages caused by the wearer. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES STATED ABOVE. The screen has less bezel, and doesn't have that ugly Fitbit logo at the bottom. Sort by. Luckily I was able to wipe it off. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized “Fitbit” trademark, trade name, or logo affixed to it. These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the “Made for Fitbit” or “Works with Fitbit” logos. You can return the item for any reason in new and unused condition: no shipping charges ; Learn more about free returns. Learn more about smartwatch and fitness tracker warranties. Already she has scratches and never hit anything nor did she brush her watch against metal. The membership will be linked to your Fitbit account. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Buy Supershieldz (2 Pack) for Fitbit Versa and Fitbit Versa Lite Edition Tempered Glass Screen Protector, 0.33mm, (Full Screen Coverage) Anti Scratch, Bubble Free: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases If you drop the Versa 2 on concrete or somehow damage it through circumstan… I noticed a scratch across the middle of my tracker's screen from what must have been my dog's paw. Fitbit's one-year limited warranty. Fitbit Repair Near Me – Find a Repair Shop. However, that warranty doesn't cover incidental damage. 100% Upvoted. These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Thanks for signing up! ! However, that warranty doesn't cover incidental damage. Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). For questions and troubleshooting assistance for your Fitbit device, visit our help site. If you want extra protection, you can purchase a protection plan from Fitbit or from Amazon that increases your warranty to two or more years and covers damage that comes from handling the Charge 3 normally. All Fitbit devices come with a one-year limited product warranty when purchased, as I mentioned above. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the “Refurbished Product Warranty Period”). Buy the parts here http://bit.ly/35WgVuuTools used in this repair? I noticed a scratch across the middle of my tracker's screen from what must have been my dog's paw. In other words, if the device is busted out of the box or has a production defect, then you're covered. calories intake burned-activityinactivity-distance-sleep quality-active minutes-heart rate: steps: hours slept-sensors. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. (You can find the earlier version in our archive.). Well, I gave it a go and the Charge 2 looked worse. $4.50. The flexible, tough film is completely transparent and backed by a lifetime replacement warranty. Australia customers, click here. All Smartwatch Warranty. It looks like something that can be gently buffed out. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. At this time, we don’t offer exchanges. (check all that apply), About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, © 2020 Fitbit, Inc. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info. New comments cannot be posted and votes cannot be cast. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Fitbit Charge 4 vs Samsung Gear Fit2 vs Samsung Gear Fit2 Pro comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with … These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Like Fitbit's other trackers and smartwatches, the Versa 2 comes with a one-year limited warranty from Fitbit. So as long as your watch is in warranty then Fitbit will replace it free of charge, or give you 50% off the price of an alternative product. save hide report. If you live in the European Economic Area (EEA), the warranty period is two years. If those big, white scratches are getting you down, don't despair! Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Customers in other countries should contact Customer Support for help. Buy QITAYO [6 Pack] Screen Protector for Fitbit Versa 3/Sense Max Coverage Anti-Scratch Bubble-Free Versa 3/Sense HD Clear Film: Arm & Wristband Accessories - Amazon.com FREE DELIVERY possible on eligible purchases If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. To obtain warranty service, you must have a return authorization. This Limited Product Warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Finde heraus welches besser ist und dessen gesamt Leistung in der Fitness-Tracker-Bestenliste. Fitbit Charge 4 vs Samsung Gear Fit2 vs Samsung Gear Fit2 Pro comparison on basis of features, syncing, battery, activity tracking, reviews & ratings and much more with … Refer to the licenses accompanying the software for details of your rights Looks like you already have an active Premium membership! The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader, covering your device for 2 total years. Send your device in for repair http://bit.ly/2wwrMdQAre you a repair ninja? Fitbit Versa 2 is significantly better looking than the Fitbit Versa 1. Fitbit warrants to the original purchaser that your Fitbit-branded device or accessories that are new (the "Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. Why wasn't this helpful? The New Products and Refurbished Products shall be collectively referred to herein as the “Product(s)”. 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